MOVE BEYOND SOCIAL MEDIA
Don't Just Inform. Connect With All Your Citizens in Real-Time.
CityApp is a secure, ad-free messaging platform that connects municipalities with residents in real time — without the noise, misinformation, or algorithm bias of social media.
CityApp is a proudly Canadian owned business and our data centers are based in Canada and the EU.
No Ads, Algorithms or Alternate Realities.
of misinformation spread happens on social media platforms.
users encounter misinformation on social media monthly.
believe government is responsibile for preventing fake news.
Facebook and X (formerly Twitter) remain the top channels where misinformation is both most encountered and most shared.
AI-generated fake content saw a 300% increase from early 2023 to mid-2025, particularly via deepfake videos.
Built For Better Government Communication.
CityApp™ delivers everything your team needs to reach every resident — guaranteed delivery, multi-department channels, built-in approval workflows, and a distraction-free experience residents actually trust.
Reliability & Trust
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Guaranteed Delivery: Unlike social media algorithms that filter content, CityApp™ messages reach every resident who has the app installed – no missing important updates.
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Official Source: Messages come directly from verified city sources, eliminating confusion and reducing the spread of misinformation common on social platforms.
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No Algorithm Bias: Residents see everything the city shares, not just what an algorithm deems relevant to them (which can create echo chambers or exclude vital information).
Convenience & Control
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No Account Needed: Residents don’t have to sign up for another account, remember passwords, or worry about privacy settings – they simply receive the information.
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Direct & Focused: Messages are specifically relevant to their city and community, avoiding irrelevant content found on broader social media feeds.
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Less Noise: No competing posts from friends, businesses, or other sources cluttering important civic messages.
Safety & Security
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Reduced Misinformation Risk: CityApp™ provides a controlled environment for information dissemination, minimizing the chance of encountering false or misleading content.
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Privacy Focused: No data tracking or targeted advertising – residents receive only official city communications. (This is especially important given growing privacy concerns).
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Reliable Communication: A secure, designated platform built specifically for clear, instant municipal-to-resident contact.
Accessible & Inclusive
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Reaches All Residents: Even those who don’t actively use social media are informed (a significant portion of the population, especially seniors).
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Simple Interface: Easy for all demographics to receive and understand information.
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Delivery Choices: CityApp™ offers a mobile app and web browser experience with notifications, giving residents a choice on how they receive their information.
Real-time messages have a 98% open rate vs <20% of social media
A Simply Efficient Messaging Platform
Rich messages with images, resource links, and engagement prompts — delivered instantly to every resident's mobile device. Every department gets a voice, every resident gets the message, and your communications team stays in full control. No filters, no feeds, no noise.
Secure Messages
CityApp™ lets your communicators send real-time, mobile messages via your own custom, secure CityApp™ web portal to our universal mobile app. Messages can be managed across your organization with a built-in message approval system.
Instant Notifications
CityApp™ delivers vital updates to residents instantly – enhanced by media-rich content and guaranteed with push notifications. Residents can customize mobile notifications to best suit their personal needs.
Engage Effectively
Enhance residents informative experience with messages featuring impactful images and visually, descriptive, direct links to essential online resources and services. Promote your engagement opportunities within the mobile app.
Alleviate Social Media Headaches
Algorithms decide what your residents see — and more often than not, your message doesn't make the cut. Social media platforms are built to maximize engagement, not inform communities. CityApp bypasses the algorithm entirely, replacing guesswork with guaranteed real-time delivery. Every message your city sends, directly in residents' hands the moment you send it — no ranking, no filtering, no exceptions.
Empower All Voices
Bring all the important voices in your city together with CityApp™. Our innovative platform allows every department—whether it’s a City Department or Service, Mayor and Council or affiliated community organizations—to send professional and consistent messages directly to residents' mobile devices.
Always Anonymous
CityApp™ prioritizes resident privacy by offering access without requiring sign-up or account creation ensuring complete data anonymity.* CityApp™ is free of ad trackers and algorithmic manipulation of message streams.
* Basic, privacy-focused analytics provide valuable usage insights without compromising user privacy.
ZERO Social Noise
Ensure impactful communication with a dedicated platform designed for clarity and consistency. Leave behind the toxic distractions, misinformation and alternate realities of social feeds and deliver your message with the professionalism it deserves.
See our white paper - Why Social Media Might Be Failing Government Communications.
Easy-To-Use Enterprise Features
An enterprise-grade platform built for local government. Multi-user, multi-channel, and fully managed through a secure web portal — with built-in approval workflows, scheduling, and real-time notifications that keep your team aligned and your messages on time.
Multi-User
Our multi-user platform allows the expert voices in your organization manage their messages and communicate authentically and consistently with residents. The built-in message approval feature allows your communication staff to manage, edit and post messages to ensure a strong and consistent online presence.
Multi-Channel
The CityApp™ platform enables targeted messaging through dedicated channels, allowing residents to easily identify content and take appropriate action. Unique channels can also be created for special events like; festivals, conventions, etc. and affiliated boards and community organizations.
Customize to Engage
Create a custom CityApp™ experience for your city with unique icons, visually descriptive, custom links to essential online services and resources. Encourage stronger community engagement with a dedicated page of current engagement opportunities to foster better consultations and community involvement.
2FA Ready
Further enhance your security with Two-Factor Authentication (2FA). 2FA secrets and recovery codes are encrypted at rest to further strengthen your security.
Portal Notifications
Your CityApp™ portal sends browser and desktop alerts so you stay on task, plus optional email notifications for new channel posts—ensuring those who need to act can reply right away.
Message Scheduling
End last minute scrambles with message scheduling. You can plan posts for the exact date and time they are required. Set up recurring calendar events so you’ll never miss a key message. Let CityApp™ do the heavy lifting for your communications team.
Multi-Language
CityApp ™ offers easy bilingual messaging built directly into the platform. You can send messages in both languages with a click on a button. Additional languages can be added quickly and easily.
Affordable Solution
Forget expensive app development and maintenance. CityApp™ offers free mobile apps for both Android and iOS, making it easy for residents to stay updated on all community information. You get new platform features and integrations automatically.
Seamless Experience
The CityApp™ platform is designed for smooth transitions between CityApp™ communities. Users can switch effortlessly and receive messages instantly, ensuring a seamless and uninterrupted experience wherever they travel.
Common Questions. Straight Answers.
Have something else in mind? Reach out with the form below and we'll get back to you quickly.
The mobile app is free and requires no account or sign-up to use because studies show that requiring an account or sign-up reduces real-world municipal engagement by 60-90%.
Your city or municipality must have an active CityApp™ subscription to send real‑time mobile messages and provide direct access to online services, timely web content, and resources—complete with visually descriptive links—via the free universal CityApp™ mobile app.
No. CityApp™ is purposefully designed as a one-way messaging platform designed to provide real-time information and visually, descriptive links to important city services, timely web content and resources. This eliminates the misinformation and vitriol of social media comments and makes for a notably superior informative experience.
CityApp™ offers a private, anonymous way to receive timely and accurate city and municipal information—without ads, algorithms, or the alternate realities of social media. This lets you become the single source of truth for your city or municipality, building a more trusting relationship with residents.
CityApp™ acts as digital doorway providing easy access to important online services and timely information with visually, descriptive links that can be customized to best suit your needs. Customizable links make it easier for citizens to navigate directly to the services and resources they need from within the app.
CityApp™ is an online platform that can be accessed securely via a web browser. No special software needs to be installed on your computer or mobile device to use your CityApp™ account.
CityApp™ offers a multi‑user environment that lets you distribute the messaging workload to subject‑matter experts throughout your organization, while the message‑approval feature ensures your communication specialists have full control over content before it is posted—maintaining consistent and coherent communications. Email and browser notifications help your communication staff focus on their important tasks without missing messages that need editing or approval, creating an efficient messaging workflow.
Absolutely. Your city has its own secure, customized CityApp™ portal that powers a dedicated mobile experience with our universal app. With the custom portal you can build channels featuring icons and visually descriptive links to essential online services, timely web content, and resources. Residents simply search for their city—or use our anonymous location service—to select their default city. Once selected, they immediately begin receiving messages from your CityApp™ portal. Residents in large municipalities can choose to receive notifications from multiple cities.
No, we do not offer free trials. We do offer a free, online demonstration of our platform and mobile app. Send us a note below to arrange your personal CityApp™ demonstration.
Mobile app development is expensive. On average a mobile app will cost $65,000 to $120,000 just to develop and will require significant on-going resources to maintain and update. If your city has a mobile-ready, responsive website you don't need a mobile app to replicate existing information and online services. CityApp™ can be the digital doorway to your website and online resources while providing a direct, real-time, one-way messaging service to your citizens.
CityApp™ allows you to send real-time messages to invite, remind and encourage citizen engagement. A dedicated engagement page lets you present current engagement opportunities to residents who can join the discussion with a single click! Encouraging stronger community engagement while promoting better citizen involvement and consultation outcomes.
Get Your City Messaging in Real-Time Today!
Contact Us With Questions or Private Demo
Whether you have questions or are ready for a demo, we're here to help. We typically respond within one business day.
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